Refund & Return Policy

Last updated: October 27, 2025
Website: https://meowive.com
Email: contact@meowive.com

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1. Overview

At Meowive, we want you to have a positive shopping experience.
This Refund & Return Policy explains how refunds, returns, or replacements are handled for both digital and physical products purchased through our website.

By placing an order on Meowive.com, you agree to this policy.

2. Digital Products (eBooks, Guides, Printables)

All digital purchases are final due to the nature of instant downloads.
Once your file has been delivered or accessed, we cannot revoke it.

However, we will gladly assist you if:

  • You received the wrong file,
  • The file is damaged or inaccessible,
  • A duplicate purchase was made accidentally.

If any of the above apply, please contact contact@meowive.com with your order details and we’ll resolve the issue promptly.

3. Physical Products

We carefully inspect all products before shipping.
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

To qualify for a return or replacement:

  • Provide a clear photo and order number,
  • Ensure the item is unused and in original packaging.

Once approved, we will offer a replacement or refund based on availability and your preference.
Customers are responsible for return shipping costs unless the product was faulty or incorrect.

4. Refunds

Once a return is received and inspected, we’ll notify you via email regarding approval or rejection.
If approved, your refund will be processed automatically to your original payment method within 5–10 business days, depending on your provider.

Refunds are not available for:

  • Change of mind after purchase,
  • Incorrect item ordered (size, color, type, etc.),
  • Sale or promotional items (unless faulty).

5. Late or Missing Refunds

If you haven’t received your refund yet:

  1. Check your bank account again,
  2. Contact your card issuer or payment provider, as processing times may vary.

If you still haven’t received it after 10 business days, please email us at contact@meowive.com and we’ll help resolve it.

6. Order Cancellations

If you wish to cancel an order, please contact us within 12 hours of placing it.
Orders already processed or shipped cannot be canceled.

7. Contact Us

For any refund, return, or exchange inquiries, please contact our support team:
📧 Email: contact@meowive.com
🌐 Website: https://meowive.com